This video serves as a training module for administrators on how to manage the Q&A functionality within a CapLinked virtual data room. When the Q&A feature is enabled, administrators and users can communicate directly within the workspace.
Key features covered in the video include:
- Asking and Viewing Questions: Users can submit questions directly from specific documents, which are then aggregated under the Q&A tab for administrator review (0:00–0:58).
- Managing Responses: Administrators can view pending questions, provide direct responses, and choose to add important Q&A exchanges to an FAQ document so other users can see them (0:58–1:21).
- Assignment Logic: Administrators can assign specific groups (like legal counsel) to designated individuals to streamline communication and prevent bottlenecks. Alternatively, administrators can screen all incoming questions by assigning groups to themselves before delegating them to others (1:27–2:18).
