Administrator Training

Step 02: Uploads & Setting Permissions

If a client or invited user needs to send you files, this module explains how to set up their upload folder, create a specific group, set the appropriate permissions, and add the client to that group.

This module walks through how to let a client or invited user securely upload files into your workspace. It covers creating a dedicated upload folder, notifying members when new files arrive, keeping folders organized with automatic and manual indexing, creating a permissions group for the client, and inviting them so they can log in and start uploading.

Key steps include:

  • Creating and managing the upload folder: build a new folder under All Files, upload files via drag-and-drop, the file browser, or an integration, optionally notify members of the new upload, and adjust file/folder indexing as needed (0:16–1:18).
  • Setting up permissions: from the Permissions tab, create a new group (e.g., "Client Uploads"), either customize its permissions or copy them from an existing group, and grant it access to the upload folder — subfolders inherit the parent's permissions by default (1:30–2:21).
  • Inviting the client: add the client by email (manually, from existing contacts, or via Salesforce), customize the invite message if needed, and publish the workspace (changes stay in Draft Mode until then) so the client receives the email, sets a password, and can log in to upload files (2:21–3:16).

Step 1: Workspace Basics

2:33

Step 02: Uploads & Setting Permissions

3:19

Step 03: Customizing the Overview Tab

1:57

Step 04: Configuring Workspace Settings

4:25

Step 05: Adding Disclaimers

1:46

Step 06: Assigning Disclaimers

1:09

Step 07: Moving Files and Folders

1:11

Step 08: Uploading Documents

1:40

Step 09: Adding Metadata Descriptions

0:38

Step 10: Creating User Groups and Setting Permissions

2:12

Step 11: Protecting Downloaded Documents

2:26

Step 12: Managing Group Members

3:26

Step 13: Selective Download and Edit Permissions

2:46

Step 14: Messaging and Announcements

2:34

Step 15: Managing Q&A

2:25

Step 16: Reviewing Activity Reports

3:19

Step 17: Downloading Content

1:42

Step 18: Bulk Downloading

0.50

Step 19: Downloading Signed Disclaimers

1:17

Step 20: Using the Trash Bin

0:54
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